Tracy M. Reviews

Nate McClellan
Tracy M.
Customer Service
5 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period American Irrigation Repair LLC has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Honest, helpful, and knowledgeable irrigation services for home owners. (See More)
10/26/2020
 
Bryson, Kristen, Tracy and the American Irrigation Team have been taking care of our acre home irrigation needs for several years. My wife and I trust their experience, knowledge, and commitment to meet our irrigation needs. They are hard working professionals who are there when you need them. - JES (See More)
10/23/2020
 
Another great job by the team @ American Irrigation....kudos to Tracy and Krysten in scheduling and our Service Tech, Ryan. I called for service and although they were booked 2 weeks out they called the next day with an opening and were able to work me in! Ryan came out earlier than scheduled, assessed the problem area, adjusted the heads and saved our grass. Outstanding customer service! (See More)
7/10/2020
 
The staff at American Irrigation Repair LLC was kind and always professional from the onset. They met the timelines set and work hard to ensure that my yard was left in good condition - clean and put back together. Sean and the staff were simply a pleasure to work with, THANKS (See More)
4/18/2020
 
Tremendous professionalism on an ever changing project after a pool build. Guys were prompt, courteous and professional. Did a great job on the install / rebuild. Highly recommend American Irrigation! (See More)
4/02/2020
 
Tracy was very helpful setting up appointments and keep me informed of when the crew would arrive at my home. The technicians arrived on time and they checked my sprinkler system and replaced sprinkler heads that weren’t operating properly, before they left they showed me how to use the system. (See More)
1/27/2020
 
You were recommended to me by my daughter who was pleased with your work. We have since recommended you to another daughter in RR. (See More)
9/11/2019
 
Everyone from start to finish was helpful and courteous and worked until the job was finished satisfactorily. (See More)
9/11/2019
 
Matthew did great! Everyone in the office is great and yall are the best! (See More)
9/06/2019
 
Miguel did a great job! I always refer yall to everyone I know. Great office staff, Tracy and Krysten are always very helpful. (See More)
4/30/2019
 
American Irrigation corrected the issues with my sprinkler system on the first time out. I wasn't home at time and the tech took time to explain to my daughters the issues with the valve and fixed the leaks. I'm very pleased with the service. (See More)
4/01/2019
 
Tracy was a easy person to talk too and went out of her way to assist me in whatever question I had Thank you for your wonderful service (See More)
11/08/2018
 
Recommend American irrigation system they have done a wonderful job excellent customer service and are willing to answer any questions and work with you. Thank you all.. (See More)
11/06/2018
 
One of the best companies to deal with hands down! Thank you! (See More)
8/31/2018
 
My experience with American Irrigation is always great. From scheduling an appointment, to working with the technician, and paying the bill...just couldn’t be any easier. Thank you for having the best staff and being so accommodating and courteous. Very much appreciated! (See More)
8/31/2018
 
(No Comment) (See More)
8/03/2018
 
Juan is a good man. He always gets me taken care of. I hope he's there next year to help me out again. (See More)
4/09/2018
 
Mr. Juan Mireles, a technician with American Irrigation Repair LLC did a maintenance check on the irrigation system at my house. He is a person of integrity, loyalty, and honesty. He is extremely knowledgeable and with years of experience. I will always ask for him when I need work done with the irrigation system at my house. (See More)
3/29/2018
 
Scheduling is so easy and accommodating. My most recent appointment was scheduled for the following week, however, the day I scheduled it there was a cancellation and I was contacted to see if I would be available that day. I was happy to take it and they arrived at my home within 30 minutes. Very happy customer! (See More)
3/13/2018
 
I have always received excellent service from American Irrigation Repair. They show up timely, check my system to ensure it’s working and covering properly, and discuss any repairs if necessary before work is done. The scheduling is timely too. I will continue to recommend this company to friends and family. Thank you! (See More)
3/13/2018
 
Sean is the best sprinkler guy I've ever used. (See More)
2/20/2018
 
Sean does great work and the company is top notch. Highly recommended. (See More)
2/20/2018
 
The reviewer left no comment (See More)
2/20/2018
 
The guy you sent out for the job was great to work with! (See More)
1/15/2018
 
Excellent service from office personnel to tech on the job. (See More)
1/15/2018
 
From the phone call to AIR to the completed job was a pleasant and informative experience. All were polite, answered my questions and Ryan & helpers came on time and job well done. High fives to all!!! (See More)
1/15/2018
 
Had 2 broken pipes. American Irrigation came and fixed and checked our whole system. Courteous, neat and knowledgeable service. Also an actual live person answering their phone for scheduling! (See More)
10/10/2017
 
American Irrigation was recommended to me by my neighbor. I was very pleased with both the quality and pricing for their work. They arrived on time, and were personable, competent and cleaned everything up before leaving. I will use them again and recommend them to others. (See More)
10/09/2017
 
Excellent service from a local company! Estimate was delivered super fast, and they were not only the cheapest price but also used the equipment I prefer (Hunter roters and Rainbird sprays). Work was scheduled within 3 days and was completed as agreed and in less time than was estimated. We added a new zone for roters and added two sprays to an existing zone. I’m a very happy repeat customer. (See More)
7/24/2017
 
American Irrigation Repair delivers service with a high degree of professionalism. We used them for the installation of our irrigation system and their annual checkup service. The service people have always been polite and professional in their work and interaction with us. I would recommend them to anyone in need of irrigation service. (See More)
7/20/2016
 
Great Service Courteous and Knowledgable Staff. We have used them for multiple visits and they always get the job done right for a fair price. All my neighbors use them as well. (See More)
7/04/2016
 
I have been very pleased with American Irrigation Repair and have continued to use them for over a year now......Rob came out as scheduled yesterday and did an outstanding job as usual!! He is very personable and customer focused and went the extra mile to make sure all our bubblers were installed and set properly. In addition to checking water coverage for all stations, he even took care of a head that had been bumped and wasn’t getting water to one of our plants. I would not hesitate to recommend American Irrigation to anyone. (See More)
6/15/2016
 
I have used American Irrigation Repair on several occasions in the past, both at my house and at my church, and in every case found them to be responsive, reasonable, and reliable. On the first occasion, they showed me how to turn on a system in my new house, and did not charge me. On the second occasion, they repaired and added on to a system at my church, and were the low bidders for the work. They did an excellent job on that contract. Most recently, I had turned off the system at my old house because of an underground leak. When the grass turned brown, I called for help, and American Irrigation Repair responded within a few days, even though they were fully booked with work and not taking on new customers. Even though I was not able to be present during the repair work, they repaired the system and checked it out to make sure all was working. I will always call American Irrigation Repair when I need help, and I will advise my friends to do so as well! - Charlie Densford (See More)
6/15/2016
 
Had a great overall experience with American Irrigation Repair. Called and was able to get an appointment quickly and with short notice for sprinkler repair. Guys showed up on time, made the repairs, and some adjustments. Very friendly and helpful. Done in no time and all is working great. Thanks AIR, appreciate the great service. (See More)
6/14/2016
 
Excellent service. They were prompt in getting to the house, on-time and great follow up after the work was done. Very happy with the entire experience (See More)
6/01/2016
 
Sean was the repairman who came to our properties along with his helper. He was courteous, well qualified and hard working. He and his helper serviced two of our properties with one requiring substantial repair. They were thorough in fixing the problem caused when our sewer line was repaired, and they cleaned up a mess left by the sewer line people. I am thankful for their service and highly recommend them. (See More)
5/26/2016
 
Last year I had this company out because I WAS having a problem with a sprinkler head. They inspected them all and fixed the broken one for a very reasonable price. This year I had no specific problem but wanted to make sure the water was getting to the right places and to insure that nothing was broken. I got the same person as last year and he is just the best. I had 1 head that needed replacing and he reset the system to go off at 2 a.m. instead of 6 which will be better for my lawn. I would recommend American Irrigation Repair in a second! (See More)
4/11/2016
 
American Irrigation Repair LLC is a well rounded organization. The process of scheduling the estimate, estimate follow up, and scheduling the repair was seamless. The level of repair that they completed for us was no small task, and was completed efficiently and timely. We are very happy with the high quality service that we were provided at all levels. All staff members are professional, knowledgeable, efficient, and friendly. We will continue to use American Irrigation in the future. Response from the owner: Thanks for the review. :) (See More)
3/24/2016
 
Well, just reading all other reviews it sums it up. I had a quote form Justin for over a year and just could not make it happen but when I was ready to pull the trigger Justin still honored his original quote! Installation was done very well. They know what they are doing! I would defiantly recommend American Irrigation! (See More)
3/22/2016
 
We just had our Spring check-up of our system. As usual the job was done in no time and all adjustments and repairs were top notch. We have used American Irrigation Repair for a few years now and have never had bad service. The technicians are courteous and very knowledgeable. Thank you American Irrigation. See you in the fall for our check-up at that time. P.S. The office staff are also very courteous as well. (See More)
2/24/2016
 
Our experience with American Irrigation was great! The personnel were polite and considerate and fixed the problem in no time. I strongly recommend this company to everyone in Sun City! (See More)
2/10/2016
 
They did a great job, The tech fixed my problem and adjusted a couple of sprinkler heads on their own and went over the entire system with me. I was so impressed with their tech "Rob" I signed up for the every 6 month inspection. (See More)
1/27/2016
 
I have used American Irrigation for several years. They always respond to my phone calls and set up an appointment within a few days. The service personnel call ahead and are quick and professional. (See More)
1/07/2016
 
Excellent Service that you can trust! Highly recommended! (See More)
12/10/2015
 
American Irrigation Repair is the type of company you always hope to find. I always know when to expect them, and if they need to adjust their time even in the least, they let you know. We signed up with them after the first visit, as regular customers, and we have had nothing but good experiences with their technician and his work. They explain their pricing and our options clearly, so we know what the cost will be for their services. The work is done quickly and well. We are happy customers, and will continue filling our irrigation needs with American Irrigation Repair. (See More)
10/26/2015
 
I have used this company for over 10 years for my irrigation repair needs. They are always super friendly and helpful and most importantly responsive! I would highly recommend them for your irrigation repair needs. (See More)
10/12/2015
 
We have been using them for about 2 years. Jim is our technician and he and his helper are very friendly and professional. Jim takes time to explain all repairs or any problems that he sees and sometimes will give us different options to fix to a problem. They are punctual which is a BIG deal for me. If he's running late, he will call and let me know. The office staff are very friendly and easy to make appointments. Thank you American Irrigation for taking care of us!! (See More)
9/04/2015
 
This is a great company! They are very knowledgeable, concientious and gracious. Their prices are very reasonable and it's well worth getting the yearly contract. They always show up on time and their work is excellent. I highly recomment them! (See More)
8/27/2015
 
We have used American Irrigation Repair for a little over a year and have always been extremely pleased with the promptness, professionalism and quality of the work completed. I would and do highly recommend American Irrigation Repair to my neighbors and friends. (See More)
8/13/2015
 
Arrived on time, quickly solved the pressure problem in the zone I was having problems with. Identified other problems and corrected. Outstanding service. (See More)
8/13/2015
 
I first had AIR out to fix a sprinkler valve which would not turn off. While they were here they checked our total system. They found several problems that I thought I could fix. I was able to fix all but one. The one I could not fix was a cut line under my drive. I called them back and they fixed this station very quickly. It's all part of having the right tool. I was very satisfied with the work they did. (See More)
7/16/2015
 
Great service - they came our quickly, made the necessary repairs and my system is working great! (See More)
6/27/2015
 
We have been using American Irrigation Repair for several years now. Before we began services we would always have areas of the lawn that would turn brown and eventually die before the end of the summer. But since Shawn has been servicing our lawn, it is green throughout and lasts the entire summer! Shawn ensures that the entire lawn is watered with minimal water wasted in the street. I would highly recommend American Irrigation Repair. (See More)
5/26/2015
 
We had our sprinkler system turned off due to all our rain of late. Very mysteriously it turned itself on early one Sunday morning. Not only did it turn itself on but all 3 zones were watering simultaneously. There was nothing that could be done to get it to stop watering. Finally, a neighbor turned off our water supply. We were without water for 24 hours and that was terrible! American Irrigation to the rescue!. They were very punctual, very courteous to the point of being sweet and thoughtful. They examined the system and found that the computer in the control panel was worn out. It was such a weird thing that we feared it would be impossible to diagnose. They worked efficiently and expertly. I am very pleased with the service. (See More)
5/07/2015
 
I want to say Thank you Thank you!! My appointment was this morning at 10,the technicians were right on time. They were very professional, but at the same time so easy to talk to and work with. They explained everything and helped me write it down. I COULD'T OF BEEN HAPPIER! (See More)
4/24/2015
 
Timely, Fast, and Complete. That is how my first and most recent visits went. Cost was low and my yard looks much better after just one week of even irrigation. Wont use any other company for my sprinkler system needs. (See More)
4/23/2015
 
For the past few years we have relied on American Irrigation Repair to keep our sprinkler system in optimum condition. Their services are completely comprehensive including leak and valve repair, sprinkler heads and their coverage, and overall checkups. In addition, they provide seasonal courtesy calls, estimates for a new system to be installed if ever needed and general lawn maintenance advice. The service techs are knowledgeable, friendly and always on time. (See More)
4/09/2015
 
"When we began considering having a sprinkler system installed, our neighbor recommended American Irrigation Repair. Thankfully we took his advice. Justin came out and discussed what we had in mind and then offered suggestions based on what we wanted to do. He measured our yard, then wrote up a detailed estimate, complete with plenty of literature on the products (sprinkler heads, controllers, etc...) that they use. By the way, they use multiple companies' products, not just one, so you don't feel like they are a sales person for a particular company. We have ultimately decided to put the project on hold, but will definitely call American Irrigation Repair later this year when we are ready to proceed with a sprinkler system install." (See More)
2/05/2015
 
I've been working with Justin at American Irrigation for over five years. He's always been a pleasure to work with, fun and honest. A family man and all around nice guy, I would not hesitate to recommend his company to any of my friends, family or colleagues. (See More)
1/05/2015
 

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