Rich S. Reviews

Nate McClellan
Rich S.
Sales
18 years Experience
Message from Rich:

40 years and counting in this industry-sheet metal to sales, it's what I love!

* Total number of reviews and star-ratings are based on data collected during the time period Reiner Group, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.
For over a decade now I have come to rely upon Reiner for any HVAC service needs. A few months ago, Rich D, Anthony G, Peter P, and Connor M were my new HVAC system installation "A team". Along with salesman/engineer Rich S. these Reiner Group employees helped make the process as smooth as possible. For the past 15 years, I have been very pleased with Reiner Group maintenance on my former Lennox HVAC system and so after my 22 year old furnace developed problems, I decided to upgrade to a whole new Lennox system - gas furnace, central A/C, central air filtration & humidification and programmable thermostat. Rich S. reviewed my old Lennox system and provided several upgrade options appropriate for my residential home. He took time to explain technical aspects and answer my questions. Installation was scheduled within 2 weeks of signing the contract. My Reiner "A team" performed the one day installation in a highly coordinated and professional way. Worksite was kept very clean and I am very pleased with their work. Highly recommend Reiner Group, a northern New Jersey company, for anyone's HVAC needs. This high quality of work continues with the recent installation of a new attic vent fan motor. Rich S and Mike, the technician were most helpful. For me, my all new HVAC system is something less to worry about. Peace of mind. (See More)
9/21/2022
 
Mr. Richard Sellitto is a very nice guy and he knows what he is doing. I'm glad I waited to have my air duct fix got the right person and Company. Also the technician Ed who installed the duct, very respectful and quite. Job well done guys!!! (See More)
5/18/2021
 
Wonderful (See More)
5/18/2021
 
This service was great!!!! Everyone from sales to install was very profesional, timely and courteous. The installation team was very clean and respectful. Everything was lined up and scheduled well. Loved the service. Thank you!!! (See More)
5/18/2021
 
Rich Sellitto and the Reiner Group, Inc. provided us with a thorough run-down of our central air installation needs. Rich was extremely professional and very easy to communicate with. I will definitely go back to the Reiner Group (and ask for Rich Sellitto) when I need to. I will also be sure to refer the Reiner Group to others with heating, cooling, and electric generator installation needs. Overall, it was (and I'm sure will be) a pleasure dealing with Rich Sellitto and the Reiner Group, Inc. Ron Tkach, Millburn/Short Hills, NJ (See More)
5/17/2021
 
This service was great!!!! Everyone from sales to install was very profesional, timely and courteous. The installation team was very clean and respectful. Everything was lined up and scheduled well. Loved the service. Thank you!!! (See More)
5/04/2021
 
I want to recognize the competent, professional, timely and customer focused service we received to repair our Air Conditioning during an oppressive heat wave. Thank you to Rafael, Chris, Jesus, Jessica and C. Cruz for your efforts. Greatly appreciated. Paul (See More)
5/04/2021
 
We have been using Reiner for many years to service our garden apartments and find them to be extremely reliable and easy to deal with. While they are not the least expensive option out there, you know that they can be relied upon to resolve your heating and air-conditioning issues. (See More)
4/29/2021
 
I am writing this for representative Richard Selitto. Richard was professional and very knowledgeable when assessing the job that needed to be done at my home.He engineered everything with precision and made sure everything was ready to go. I chose Reiner for this very reason. I knew I would be working with one of the best companies in the area and Mr. Selitto solidified that fact. I would surely recommend rich and Reiner to anyone who asks. Thanks for a job well done. (See More)
4/26/2021
 
Our appointment was set for 8am and the Technician was onsite on time. He completed all is checks with precision and was very personable in discussing what was being done and in general conversation also. I am quite satisfied with the level of service performed by Reiner and will recommend them whenever I can. (See More)
4/26/2021
 
I highly recommend Reiner Group and specifically Rich Sellitto. He helped me add a/c to my home. He designed it, and was with the installation crew every step of the way. He is extremely professional, courteous, and responded immediately. I recently needed a new compressor and he had it installed and running in less than a weeks time. I couldn’t have been happier with his service and his technicians. I have referred him to several family and friends since then. (See More)
4/26/2021
 
no comment (See More)
4/26/2021
 
no comment (See More)
4/18/2021
 
Rich Sellitto and the Reiner team were very professional from diagnosing to installation. They were prompt and efficient. This is our second job they have completed for us (See More)
4/09/2021
 
Rich, Carl, Camillo, and crew at Reiner are excellent workers and conscientious people. They made the process of buying a new furnace as easy as possible from coming to thr house to make sure I had the right model to helping with financing the payments. I never had a question go unanswered or a problem go unsolved. These folks will be fixing the mistakes that other firms will be making if you go elsewhere. Reiner is worth the money. (See More)
3/06/2021
 
We can’t say enough about how we were impressed by the time and attention Ivan gave us on our problem...whether into the early evening or on his weekend refusing any compensation. In the service world he is a rarity. He has to be an asset and a tribute to the Reiner organizarion (See More)
3/05/2021
 
Rich Selitto was very professional and efficient, he provided a turnkey replacement of two hot water heaters and arranged inspection. Reiner did great! (See More)
3/04/2021
 
I had an emergency duct problem during renovations at my home. I called Reiner, Rich Sellitto,.He came, sent his duct man Ivan, and they did the work immediatly,to accommodate me and not hold up the contracter and job.And they did a great job. (See More)
3/03/2021
 
no comment (See More)
12/31/2020
 
Hello Rich, I can never thank you for going above and beyond in making my purchase of an HVAC system so easy. Thank you, also, for helping me choose the system that is tailored to my needs without any pressure whatsoever. It is a joy to work with such an understanding, kind, patient, and very knowledgeable professional. I never felt so comfortable and worry-free ever. I can finally trust someone to do the job and get it right, and the equipment looks beautiful, too! Sincerely, Christina R. Please forward this to the Reiner Group CEO (See More)
9/09/2020
 
On request, Rich Sellitto from the Reiner Group came to provide an estimate to replace my furnace and central air units. Rich was courteous, professional, knowledgeable, responsive to all my questions and concerns. He took extensive measurement and made many notes and promised written estimate documents asap. Those documents arrived this evening via e-mail. Thank you Rich. (See More)
7/08/2020
 
I want to acknowledge the quality of service provided by the Reiner Group. From Thought to Finish, the job was managed professionally and skillfully. In particular, please convey kudos to Rich and Ed for their creativity and experience.…we truly appreciate their efforts and professionalism. Please also know that the technical teams, that we met during the 3 ½ days of installation, were all well organized, skilled and attentive. They were always on time, ready to go and cleaned up at the end of each day. We highly recommend Reiner Group. (See More)
5/08/2019
 
We want to acknowledge the quality of service provided by your company. From Thought to Finish, the job was managed professionally and skillfully. In particular, please convey kudos to Rich and Ed for their creativity and experience.…we truly appreciate their efforts and professionalism. Please also know that the technical teams, that we met during the 3 ½ days of installation, were all well organized, skilled and attentive. They were always on time, ready to go and cleaned up at the end of each day. We look forward to your service over the next 5 years. Please let me know if we can ever be a recommendation resource. (See More)
5/07/2019
 
Rich was very helpful in expediting and keeping cost down for AC proposal contract (See More)
8/24/2018
 
Rich came to my house, measured everything, and found some problem of previous installation. (See More)
8/22/2018
 
Richard S. kept an appointment on July 3 and was very professional and thorough in assessing my air conditioning needs. He answered all of my questions. (See More)
7/04/2018
 
(No Comment) (See More)
6/28/2018
 
We had our old AC/Heater replaced recently by the Reiner Group. After shopping around we found Reiner’s pricing to be very competitive and working with Rich from sales was a breeze. His experience and expertise was an enormous help to making the final decision. Once we gave Reiner the green light, the staff there all kicked into gear. We met Ivan next who stopped by to do some custom measurement’s that were needed for our custom install. This past Monday the Reiner Crew Mario, Marvin, and Francisco arrived at our home promptly and were enthusiastic about the task at hand. They worked professionally and were meticulous at every step of the install. The job was finished ahead of schedule and there were Zero shortcuts taken. Additionally, every question was answered and explained in detail. The Reiner Group should be proud to have ALL these folks represent their organization. We are a new customer and have already recommended Reiner to our friends. -DaveA (See More)
5/03/2018
 
The installation of the whole house humidifier was great. The guys did a great job. Much better engineered than the old installation - with the pump and the way the tubing drains to the sink. Should prevent problems we have experienced in the past. (See More)
12/14/2017
 
Right on time service. (See More)
12/14/2017
 
I posted a review with the Better Business Bureau about the excellent and professional service I received from Rich Selitto He priced the job fairly and kept the timeline I recommend Reiner and Rich to anyone needing their services (See More)
12/01/2017
 
Thanks to Rich Sellitto and his crew for an outstanding job of installing my air conditioning unit. Everyone was friendly, polite, efficient - and cleaned up after the installation was completed. I would recommend Reiner to anyone who needs heating or cooling work done. (See More)
11/02/2017
 
Every promise for contact, start time, follow-up visits were honored and kept. The experience started with Rich Sellitto and remained professional and positive through completion. Reiner is a model of how to run a service oriented business. Rich provided guidance and always went the extra mile. I highly recommend him and Reiner. (See More)
9/21/2017
 

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