Reiner Group, Inc. - Our Reviews
Overall Rating
(1073 Reviews)
(72 Reviews)
(267 Reviews)
(60 Reviews)
(618 Reviews)
(19 Reviews)
(2 Reviews)
(3 Reviews)
(32 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Reiner Group, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Very professional installation and clean up Anthony G. 06/06/18 |
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Field sales rep Ken O was on time, friendly and to the point. Diagnosed my problem and gave me options. Great service from Ken O and Reiner Group. Ken O. 06/06/18 |
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Installation was truly professional in all aspects. Clean and thorough, and did not leave until everything was running. Would highly recommend this outfit. Jose Y. 06/04/18 |
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Francisco (electrician) was on time, explained what he was doing and the nature of the work, was respectful, personable and professional. Am pleased with his work Francisco M. 06/04/18 |
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Jose was very courteous, respectful, professional and cleaned up the work site afterwards. Worked hard in 110-120 degree attic and never complained. Did a good job. Jose Y. 06/04/18 |
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Marvin was very polite, respectful, professional, informative and cleaned up the work site afterwards. Worked hard in 110-120 degree attic and never complained or made a fuss. Jose "Marvin" O. 06/04/18 |
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Trustworthy! I can always rely on Reiner for expert service. Professional, neat, polite and friendly service every time. Ed H. 06/03/18 |
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(no comment) Oneil S. 06/02/18 |
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Abass was very expert in testing our new thermostat and discovered the problem. He made sure both upstairs & down were working as well as the heat cycle. Last night was our most comfortable because of his work. Thank you very much! Abass T. 06/02/18 |
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If you are looking for a reliable, dedicated, HARDWORKING and diligent. technician to install your Air Conditioning and Heating system go directly to Reiner Group, Inc and ask for Al O. He's a one man machine. He doesn't stop until the job is done.
Ronni Rantzer
Cresskill Al O. 06/01/18 |
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Ken O. came today to fix a faulty drainage pipe. He was honest, efficient, and professional. Ken O. 05/31/18 |
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We were very satisfied with the professionalism in which the workers conducted them selves. They were on time and explained the work and timeline in which it would be completed. I would not be afraid of recommending Reiner to a friend for their needs. Great job and thank you very much. Chris C. 05/31/18 |
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Did an outstanding job. Answered all my questions, corrected problems and more. An outstanding employee Courteous and very knowledgeable. Ken O. 05/28/18 |
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Did everything I needed and more. An outstanding representative of the firm. Answered all my questions and very polite. Well trained Ken O. 05/28/18 |
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wonderful, knowledgeable, excellent workmanship Francisco M., Chris C. 05/27/18 |
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From the very first phone call, consultation through completion of 4 new AC condensers, baseboard heating installation, oil to gas conversion, Chris McManus’ level of professionalism, was superior. His ability to provide customer service at a Ritz Carlton white glove service level is unmatched! Easy to refer business to Reiner because of my exceptional experience! Chris M. 05/25/18 |
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(no comment) Ken O. 05/25/18 |
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Jose Y. was a true professional from the start to the end of the installation. He completely cleaned up all materials and left my home spotless. I would recommend him. Jose Y. 05/24/18 |
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Jose Y. was a true professional from the start to the end of the installation. He completely cleaned up all materials and left my home spotless. I would recommend him. Jose Y. 05/24/18 |
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Chris C. arrived on time and promptly and professionally did the install. No dramas, no "uh-oh's" just perfect and a really nice guy! Chris C. 05/24/18 |
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We had out AC replaced and were very pleased and satisfied with the services. Marvin who did the installation was very nice, professional, polite, and helpful. He tried to explain in details everything what was done and answer any question which we asked him. We just finished re-painting our house and were worried that with all the equipment which had to go to the attic, some walls would be scratched or damaged. However, everything was done very careful and without any issues. The work was done neatly and very clean. Jose "Marvin" O. 05/23/18 |
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Jose Y. and his aide installed a new compressor to replace the old one and came days ahead of the end date. They completed the job in a few hours with no complications. They were very courteous and helpful in explaining what they were doing. excellent job! Jose Y. 05/22/18 |
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Professional & Knowledgeable - Thank You ! Ken O. 05/20/18 |
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We had a new furnace installed about 2 years ago and were very pleased with the service. This year we added air conditioning and decided to use Reiner again. They were neat, prompt, hard working and extremely professional. We worked with Marvin who was such a gentleman. Both he and Eric were very polite and took the time to explain what was being done. We were told it would take 3 days and they delivered. We also liked the fact that the supervisor and salesman stopped by to check on things and provide any explanations that we needed. Jose "Marvin" O. 05/16/18 |
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Reiner always provides swift and reliable service. Abbass has serviced our AC unit several times in the past, so I was happy to see him arrive at our door on Wednesday. Abbass located and corrected the problem in about ten minutes. Abbass, as always, was professional, efficient, and personable.
Reiner has serviced our cooling and heating needs for almost 30 years. I highly recommend this company. Abass T. 05/13/18 |
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Ed. H came to install a new split type air-con. with other two gentlemen. They were very professional, came on time, worked hard and attentively, they tried hard to keep my room clean during the work.
Thanks to their efforts. Ed H. 05/10/18 |
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I was very pleased the way Al A. and his partner (can't remember his name) handled the installment of the new Hot water tank. They were on time and very professional .
Cleaned up and left the room spotless. Good job. Al A. 05/09/18 |
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Making a decision for a big purchase when there is so much out there to choose can be difficult. Engineer Roy Hulsebos provided me with a prompt, honest and professional service. He patiently explained the entire process and answered all my questions. I would recommend him to anyone. Roy H. 05/08/18 |
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(no comment) Ken O. 05/08/18 |
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Did an excellent job and I couldn't be more pleased with his work. Ed H. 05/08/18 |
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Reiner group and my service tech Ken O were excellent. They were on -time and identied the issues with my AC. I would highly recommend Ken O. 05/08/18 |
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I have found my salesperson Ken Lake to be a straightforward,honest ,no nonsense professional. Our discussions about my A/C replacement were at the highest level. I am totally satisfied with the on time installation and his customer service. The price was fair ,the installation was neat and professional. I highly recommend Reiner and Ken. Ken L. 05/05/18 |
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Ken and Chris did a fabulous job diagnosing and repairing my upstairs central a/c. Reiner saved me thousands of dollars by repairing not replacing my system and finished the job in the exact time frame they told me up front. I highly recommend Reiner for your heating and air-conditioning needs! Ken K., Chris C. 05/04/18 |
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We had our old AC/Heater replaced recently by the Reiner Group. After shopping around we found Reiner’s pricing to be very competitive and working with Rich from sales was a breeze. His experience and expertise was an enormous help to making the final decision. Once we gave Reiner the green light, the staff there all kicked into gear. We met Ivan next who stopped by to do some custom measurement’s that were needed for our custom install. This past Monday the Reiner Crew Mario, Marvin, and Francisco arrived at our home promptly and were enthusiastic about the task at hand. They worked professionally and were meticulous at every step of the install. The job was finished ahead of schedule and there were Zero shortcuts taken. Additionally, every question was answered and explained in detail. The Reiner Group should be proud to have ALL these folks represent their organization. We are a new customer and have already recommended Reiner to our friends. -DaveA Francisco M., Rich S., Mario U. 05/03/18 |
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O'Neill came to repair our central air conditioner today - he came promptly on a hot day - he found the problem right away and fixed it - courteous, dependable, proficient - Reiner provides great service to its steady customers. Oneil S. 05/03/18 |
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wonderful, knowledgeable, excellent workmanship Ucha K., Dave H. 05/02/18 |
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Mr. Abass was very nice and answered all my questions. He did an excellent job making sure my A/C units were working properly Abass T. 05/02/18 |
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Jose was courteous and professional. He did a great job! Jose Y. 05/01/18 |
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Ken came to my house to reinspect a new condenser we had installed last summer. He put booties on to enter my home, and removed and put them back on each time he left and entered. He was very considerate and professional even took time to pay some attention to my not so small dog. Ken O. 04/29/18 |
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Service call prompt
Tech well Trained
Excellent customer rapport and care of property Ken O. 04/29/18 |
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KEN O. provided great service! Ken O. 04/27/18 |
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Awesome service. Ken O answered all of our questions and concerns. This is our first HVAC system and reiner and their staff are very professional. Ken O., Abass T. 04/26/18 |
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Al, Chris and Ken were all fantastic! They were able to finish our work very fast and kept everything very clean. I am very happy with choosing the Reiner Group. They hire professional people who were prompt daily, courteous to explain everything, did not take shortcuts, and gave great advice on each situation. Everything came out nicer than anticipated. Very happy to have worked with them. Highly recommend them for all needs in anyone’s home! Al O. 04/24/18 |
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Al, Chris and Ken were all fantastic! They were able to finish our work very fast and kept everything very clean. I am very happy with choosing the Reiner Group. They hire professional people who were prompt daily, courteous to explain everything, did not take shortcuts, and gave great advice on each situation. Everything came out nicer than anticipated. Very happy to have worked with them. Highly recommend them for all needs in anyone’s home! Al O. 04/24/18 |
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Roy, the tech engineer clearly explained all our options clearly & responded to all our questions. The installation process took four days and Mike & Mark were pleasant & accommodating. Each day before they left everything was cleaned up. Ken, the electrician patiently explained the various controls and gauges. All in all the process was minimally disruptive and the men were all very professional. Ken K., Mike L. 04/21/18 |
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Absolutely the best, plain and simple. From the salesman Ken Lake, down to the install crew of Jose, Mike, Al, & Cisco, just professional throughout the whole process. They all turned a potential stressful install into a walk in the park. Ivan the shop manager also went above and beyond. I can't thank Reiner enough for their professional attitude, service, and knowledge. Francisco M., Jose Y., Al O., Ken L. 04/19/18 |
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(No Comment) Ken O. 04/16/18 |
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Ken was very professional. Diagnosed the problem we had, an corrected the issue as needed. Ken O. 04/15/18 |
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This was the best mechanic that ever worked at our home. Al did a professional, neat and thorough job. I will recommend Al and Reiner to everyone who asks Al O. 04/13/18 |
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Glen was very friendly, professional and knowledgeable. He helped us replace our furnace by providing competent advice and a fair and good price. Glenn L. 04/13/18 |
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