Reiner Group, Inc. - Our Reviews
Overall Rating
(1073 Reviews)
(72 Reviews)
(267 Reviews)
(60 Reviews)
(618 Reviews)
(19 Reviews)
(2 Reviews)
(3 Reviews)
(32 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Reiner Group, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
Ken helped with the sale of my new ductless unit and made excellent recommendations, was a good listener and followed up. I would highly recommend dealing with him and with Reiner Ken L. 12/07/17 |
|
|
|
|
|
Chris is knowledgeable and willing to share his professional knowledge. He worked long hours along with Nick H. to get the job done nicely. A great professional. I am willing to recommend Chris and Reiner Group to my friends and colleagues. Chris C. 12/07/17 |
|
|
|
|
|
Nick and Chris C. spent long hours to get the boiler replacement job nicely done. They are knowledgeable and willing to help. I can't thank them enough for great job they did yesterday. I am willing to recommend them and Reiner to my friends and colleagues. Nick H. 12/07/17 |
|
|
|
|
|
On time, courteous, neat, clean. Took time to tell me what he was doing. Went out of his way to get a needed part. Completed the job. One of the best service experiences I have ever had. Ken O. 12/06/17 |
|
|
|
|
|
Ken O. from Reiner is our go-to guy for any maintenance or questions about our HVAC system. He comes when he says he'll come and he diagnoses and fixes things quickly and right. When it's "user error" (yeah, I stepped on something I shouldn't have) he fixes it without (too much) gloating. When something goes awry, it's always a relief when Ken shows up! Ken O. 12/05/17 |
|
|
|
|
|
Always professional Ken O. 12/04/17 |
|
|
|
|
|
Great service Technician come out to the house today. Ken O was very helpful and did a great job Ken O. 12/04/17 |
|
|
|
|
|
Ken O. 12/02/17 |
|
|
|
|
|
I posted a review with the Better Business Bureau about the excellent and professional service I received from Rich Selitto He priced the job fairly and kept the timeline I recommend Reiner and Rich to anyone needing their services Rich S. 12/01/17 |
|
|
|
|
|
ken o has been to my house before and allways does an excellent job Ken O. 11/29/17 |
|
|
|
|
|
I've used Reiner for over a decade. Their service technicians arrive when scheduled, are neat, and professional. Ken O., who has serviced my equipment many, many times, always has a smile on his face. Thank you. Ken O. 11/29/17 |
|
|
|
|
|
We have been Reiner customers for over 15 years. They are always prompt, courteous and knowledgable. Ken O. did a great job in a timely manner and even took time to answer my many questions. Ken O. 11/28/17 |
|
|
|
|
|
Ken O was here today to do the winter service. He was on time and a performed his work quickly and quietly not to disturb anyone at home. He was incredibly professional and a pleasure to have and help with any issues or concerns I may have. Ken O. 11/28/17 |
|
|
|
|
|
The team provided very knowledgeable explanations and excellent service Ucha K., Ken O. 11/27/17 |
|
|
|
|
|
I wanted to schedule a seasonal maintenance service with Reiner. I got Chris G. on the phone and she helped me walk my way to a convenient time and date to schedule that service. Most importantly, it was accomplished with a friendly and bright attitude. I like that. Ken O. 11/22/17 |
|
|
|
|
|
I was completely satisfied with Ken O and the service he provided during my furnace maintenance. He explained everything he did and was very professional. Ken O. 11/22/17 |
|
|
|
|
|
I am a Ridgewood resident and Reiner has handled the maintenance for our HVAC system for years. Rafael E handled our latest inspection and he did an excellent job. We continue to be very pleased with the service provided by Reiner and its technicians Rafael E. 11/20/17 |
|
|
|
|
|
We've lived in our Eastside Paterson home since 1970. Most recently Reiner replaced the humidifier for our heating/air conditioning system. The technician, Mike L., did an excellent job, and stayed on to explain how the system worked. Mike L. 11/18/17 |
|
|
|
|
|
We've lived in our Eastside Paterson home since 1970. Most recently Reiner replaced the humidifier for our heating/air conditioning system. The technician, Mike L., did an excellent job, and stayed on to explain how the system worked. Mike L. 11/17/17 |
|
|
|
|
|
Ken O. did my annual maintenance as he has for in past years. In fact Ken O. Maintained the system for years for the prior owner. Reiner Group has always been there when needed and has maintained my heating and cooling system with expertise at a fair price. Highly recommended. Ken O. 11/17/17 |
|
|
|
|
|
(No Comment) Ken O. 11/15/17 |
|
|
|
|
|
Mario and Craig just finished installing my new central air conditioning unit today. They were exceptional! Neat, efficient, and very friendly. Before they left I understood how my system worked and how to maintain it. They even made sure all my vent covers were aligned properly. Everything I expected from Reiner Group. Mario U. 11/15/17 |
|
|
|
|
|
Rafael was on time, courteous, wore boot covers in the house, and was very professional. Rafael E. 11/15/17 |
|
|
|
|
|
Excellent service and professional work done by service tech. Rafael E. from Reiner Group. This was a preventative maintenance call. Friendly, pleasant and knowledgeable. I highly recommend Rafael!! Rafael E. 11/14/17 |
|
|
|
|
|
I found Rafael E. to be polite and well informed about the product he was servicing. He was interested in my questions and concerns, and answered them to my satisfaction. Rafael E. 11/13/17 |
|
|
|
|
|
I had the pleasure of dealing with Rafael E. who got my boiler up and running and did an excellent job. He did what the previous other 4 techs could not do. I picked Reiner Group for a reason and that is their service. He trouble shot my boiler and made sure everything was up and running in good condition before he left. You are lucky to have him Reiner! Rafael E. 11/11/17 |
|
|
|
|
|
Professional, thorough, knowledgeable, and friendly service Ken O. 11/11/17 |
|
|
|
|
|
Ken is a consummate professional. Did what needed to be done in a quiet, efficient manner. Accomplished everything and it was a pleasure having him here. Kudos to Ken and to Reiner. Ken O. 11/11/17 |
|
|
|
|
|
Great service, Ken O is the BEST!! They are always there when I need them, which somehow always happens to be on a Friday night or the weekend. Ken O. 11/10/17 |
|
|
|
|
|
Reiner has been servicing our equipment for years and recently installed a new HVAC system. The entire team was a pleasure to deal with. They were prompt, courteous, professional and very helpful in explaining the system and responding to our questions. Thanks to Glenn, Pete P, Chris C, Shannon and the rest of the team. Chris C., shanon K., Glenn L. 11/10/17 |
|
|
|
|
|
(no comment) Steve E. 11/10/17 |
|
|
|
|
|
Ken O was very courteous, answered all my questions, and did an excellent job. Couldn't be happier! Ken O. 11/10/17 |
|
|
|
|
|
Ken O. has been to my residence several times for seasonal maintenance and has been courteous and professional at every all times. Ken can answer and explain any and all questions that I have asked. Ken O. 11/10/17 |
|
|
|
|
|
My service people were on time, friendly, didn't mind my over-friendly dog, took care (used booties so as not to dirty the floor) and got right to work. It was a pleasure! Ken O. 11/09/17 |
|
|
|
|
|
Ken is a great technician! He has been servicing our equipment for years, and is also wonderful with any needed repairs. It's a pleasure to deal with him, as well as with Chris in Service Scheduling. Highly recommend!!! Ken O. 11/08/17 |
|
|
|
|
|
I have had Ken service my HVAC System in the past as well as of yesterday. I find Ken to be professional and extremely knowledgeable. Ken is truly a good guy and an assist for your company' Ken O. 11/07/17 |
|
|
|
|
|
Ken O. From Reiner has come to my home many times to perform the annual heat and/or Air Conditioning maintenance. He has always been prompt, courteous, neat, friendly, and the heat/AC system runs great after his service. Ken is a fine technician! Ken O. 11/04/17 |
|
|
|
|
|
Reiner and Lennox diagnosed a noise problem with one of my outdoor units. Ken O was instrumental in the decision to replace the entire unit and this was done expeditiously by Ken O. I am a retired architect with many years of experience with all kinds of contractors and I would rate Reiner at the top. Likewise with the crew that did the original installation. Ken O. 11/04/17 |
|
|
|
|
|
I have a emergency water pipe leak. Even it's near midnight, He came and complete the repair job after midnight. It's the service I appreciated. He was pleasant and good manner Bill M. 11/04/17 |
|
|
|
|
|
Rafael E was polite and thorough. He was a true professional. Rafael E. 11/04/17 |
|
|
|
|
|
Professional service and experienced personnel. Ken O. 11/03/17 |
|
|
|
|
|
Very happy with Ken O. (technician) and Chris G. (Service desk) with there customer service. I had a WiFi thermostat installed for my business. This is probably the 5th stat Ken has installed and things went as smooth as possible. Keep up the good work! Ken O. 11/03/17 |
|
|
|
|
|
Ken did a great job! All set for winter! Ken O. 11/03/17 |
|
|
|
|
|
Ken has been servicing my home for quite a few years. He is professional, knowledgeable and is a welcoming individual. I hope to keep him as my maintenance and service professional with Reiner. Ken O. 11/02/17 |
|
|
|
|
|
Excellent Couldn't have been better Ken O. 11/02/17 |
|
|
|
|
|
Anthony and his whole team (Louis and Ucha) were excellent. Anthony made me feel very comfortable and explained all that his team was doing. They provided efficient and quick service and were very professional. I would highly recomment them, Anthony G. 11/02/17 |
|
|
|
|
|
Thanks to Rich Sellitto and his crew for an outstanding job of installing my air conditioning unit. Everyone was friendly, polite, efficient - and cleaned up after the installation was completed. I would recommend Reiner to anyone who needs heating or cooling work done. Ken K., Mike L. 11/02/17 |
|
|
|
|
|
Thanks to Rich Sellitto and his crew for an outstanding job of installing my air conditioning unit. Everyone was friendly, polite, efficient - and cleaned up after the installation was completed. I would recommend Reiner to anyone who needs heating or cooling work done. Rich S. 11/02/17 |
|
|
|
|
|
Ken O. is always reliable for his honest comments about our heating/cooling system. We appreciate that, his neatness and integrity....a fine technician! Ken O. 11/02/17 |
|
|
|
|
|
Excellent service provided. Ken O. 11/02/17 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.