Reiner Group, Inc. - Our Reviews
Overall Rating
(1073 Reviews)
(72 Reviews)
(267 Reviews)
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(618 Reviews)
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(2 Reviews)
(3 Reviews)
(32 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Reiner Group, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Reiner has competitive prices and knowledgeable technicians. Reiner installed my boiler and the currently service my heating and cooling systems. Ken O. 06/21/17 |
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I had a seasonal checkup today with Reiner and Ken O was my service provider. He arrived promptly, used booties to keep my floor clean, was friendly and totally professional and thorough. He even greeted and interacted with my 2 little dogs who wanted to keep track of his comings and goings! I am very happy with Reiner and the service and look forward to a comfortable summer now! Ken O. 06/20/17 |
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I have been doing business with Reiner Group for almost 20 years and when it came time to upgrade to new technology we stayed with the know quantity. Very reliable and reasonable and pleasant to deal with. Always on time for scheduled appointments. Chris G., Glenn L. 06/17/17 |
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They've been our service crew for four years now. They are always on schedule, have knowledgable staff. and have received valuable tips towards product life. Ken O. 06/17/17 |
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Ed Harris of the Reiner Group was absolutely amazing. I am very difficult as I'm a perfectionist and Ed treated me like I was the easiest guy to deal with. The installation was 100% perfect and so is our relationship. Ed - you ROCK!!! Thanks, Howard Ed H. 06/15/17 |
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Ken did a great job Ken O. 06/15/17 |
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Mr. Abbas was very Professional and prompt, as well as courteous Abass T. 06/15/17 |
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Ken O. provided excellent service in servicing my air conditions
and spent the appropriate time to ensure all service work was
done properly. Thanks for your service Ken O. Tony B., Ken O. 06/15/17 |
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(no comment) Ken O. 06/14/17 |
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great professional service with a good attitude Ken O. 06/14/17 |
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Reiner installed our air conditioning system many years ago and we have been customers ever since. Ken O. has serviced our system a number of times over the years. He is friendly, professional and always provides helpful hints on keeping the system working to its full efficiency even though it is an older system. On his most recent spring service call to check the system for the summer season someone gad shut off water to our outside. Ken took the time to find out ehat had happened and took care of the issue. He slso advised tgat the back faucet was leaking. That's the kind of care and attention one receives from the Reiner Group and true professionals. Thank you Ken O. Ken O. 06/13/17 |
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Great & efficient work from the Reiner group Mario U & team. Reliable, excellent work installing a mitisbushi ac wall unit! Would defitinetly recommend. Mario U. 06/12/17 |
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Our service tech, Ken, was prompt, personal and thorough.
We felt that he knew what needed to be done, completed the job and left our home clean.
He treated us with respect and listened to and answered all of our questions. Ken O. 06/12/17 |
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Reiner Group came out this morning to service out A/C. Ken O. was the field technician. Ken was very thorough and helpful in addressing my questions. It is nice to have service people who are pleasant and work efficiently. Thanks, Ken! Ken O. 06/09/17 |
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Several years ago during routine maintenance, Bill M. diagnosed a problem with a bad valve. Previously, we thought we had a leak. Bill came back several weeks later and replaced the valve. The system began working at 100%.
We were lucky to have Bill service our A/C and have asked for him every year. Bill M. 06/08/17 |
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Shout out to reiner group, inc for all my heating and cooling maintenance . Especially to Ken O. Reliable, friendly, and especially like the continuity of service by always having Ken for our seasonal maintenance. Highly recommend. Ken O. 06/08/17 |
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Great service, great company to deal with. Highly recommend. Ken O. 06/08/17 |
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Service tech Ken O was the best AC tech I have had the pleasure of working with on my unit and programming my thermostats. Best of luck to you. Ken O. 06/07/17 |
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(no comment) Ken O. 06/06/17 |
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thank you Ken O for such great start up service on my new a/c unit today, you took the time to explain how the whole unit works especially the new wireless thermostat, also thanks to the whole staff at Reiner group for a great job removing the old a/c unit and on the installation of the new one, great job Ken O. 06/06/17 |
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He knows his business and is a pleasure to have in my home. I trust him completely. Bill M. 06/02/17 |
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Ken O did great. Cleaned everything, answered all my questions, knew his stuff. Even wore little booties and out up with my barking dog. Rainer is high, quality at a reasonable price Ken O. 05/31/17 |
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Bill picked up on wiring issue last year 2016 during my annual preseason AC inspection.
The company that installed my 2 AC wall units had the wires crossed to the wrong condensers. I must have had 10 people look at it these AC units prior and no one picked up on it. Bill fixed it and the AC units are running sweet. He's back this year and is a very professional, friendly and thorough technician.
Cheers
Tony Mack Bill M. 05/24/17 |
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Mario U and Craig were professional, knowledgeable, and so easy to work with. They made sure that my daughter and son-in-laws central air was installed and working properly. They were also very courteous. They cleaned up after they were done. I highly recommend them to do the job right! Mario U., Edgar A. 05/24/17 |
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After getting quotes from five other contractors, we had Reiner Group install a new Mitsubishi ductless system and we could not be happier. From initial contact through job completion, this company's representatives kept appointments, showed up on time, were professional and courteous and left the job site both inside and out immaculate. Roy from sales and Steve from the installation crew were both great to work with. Roy H., Edgar A. 05/23/17 |
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I would highly recommend Reiner. All of the service tech's that have come to my house are always very knowledgeable and efficient. Ken O. 05/23/17 |
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I got a call when the field rep was on his way. Ken was here on time. Thorough and courteous Ken O. 05/18/17 |
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On the first day this spring when I needed AC, my thermostat was not functioning and I had eight people at my house for a card game. Chris G. was able to get Chris C to my house for the installation of a new thermostat and the day was saved. Thank you to all. Nice people to work with! Chris G. 05/18/17 |
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(no comment) Ken O. 05/17/17 |
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it is a rare day indeed when I leave a five-star rating for anyone. However, since bringing in Reiner to plot out our new (in 2002) Central Air Conditioning, we have never uttered anything other than complimentary comments.
The same thing applies to their autumnal visits as well. They have kept our very ancient 49-year-old furnace still humming along and the house toasty warm.
Ken O. is a delightful person: very knowledgeable, answers any questions we have, funny and serious when it comes to his job.
We very much love Ken O. and the great job he does for us via Reiner Group, Inc. Ken O. 05/17/17 |
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Ken O showed up promptly, performed a cleaning and inspection of furnace and new installation inspection of the a/c unit. Made a minor repair. Followed up with Reiner electrician to come in for a adjustment. Shoe covers worn while in the house. Explained programmable thermostat for a/c season. All good, very satisfied. Ken O. 05/16/17 |
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Ken was great. On time for 8am service call. but I do not want to leave a message Ken O. 05/15/17 |
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Ken O. was great. He was on time, professional, and did the job right. Ken O. 05/15/17 |
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Very professional and pleasant to work with. We have an annual maintenance program that is working out to be very helpful in maintaining our home equipment. Ken O. 05/12/17 |
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The professionals who come to my house are always helpful and pleasant Ken O. 05/11/17 |
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Service was excellent. The install was started and completed as scheduled. All of the men worked efficiently and neatly. Dave and all of the men working here were professional an and very personable.
My wife and I would definitely recommend Reiner to our friends and associates.
Thanks for a job well done. Dave H. 05/11/17 |
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I HAVE REQUESTED ANDRE FOR APPROXIMATELY THE PAST FIVE YEARS. HE IS GREAT. HE SHOWS UP ON TIME. HE IS ALSO VERY PATIENT AND HELPFUL WITH ANY QUESTIONS I HAVE. I HOPE TO CONTINUE USING HIM IN THE FUTURE. Andre S. 05/11/17 |
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I have been using Reiners service for my heating and A/C for over 10 years now. They are always responsive, on time and very professional. Ken O. 05/10/17 |
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Ken O is professional, informative and extremely thorough! He's definitely an asset to Reiner..and I am very appreciative of his diligence, expertise and thorough completion of his maintenance call.
He's exemplary. Ken O. 05/10/17 |
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Very easy. Workers very knowledgeable. Ken O. 05/10/17 |
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Ken did a great job! My wife and I are very pleased! Ken L., Ken O. 05/10/17 |
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Abass is very, very good at his job. Abass T. 05/09/17 |
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The Reiner Group, Inc has given us a lot of good advise since we started with them. Mates Morin always makes sure to contact us in order to put them on the calendar to make sure the filters are changed or that the service on our generator is done on a timely manner. The men who come in to take care of these issues are always very professional and always make sure to be invisible when necessary. We are a medical practice and it is sometimes difficult to have work done when necessary. They know when to make sure there is no disruption in our practice. Great Job! Matea M. 05/08/17 |
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Service person was professional, personable & efficient Abass T. 05/06/17 |
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Reiner Group recently started servicing several different equipment areas for our facility. During this time, Chris Gabriel, one of their customer service reps, was extremely helpful. She answers billing questions in a timely manner, and she really gives good insight regarding the process. For example, when we needed more clarification on the timeliness and accuracy of the services, she took the time out provide important documents for our company. The documents were very useful, and it definitely helped us as far as budgeting is concerned. I look forward to continue working with her. Chris G. 05/05/17 |
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Tony is excellent, and a very careful and clean worker. He has always kept my AC in top working order. In addition he is very personable. Tony B. 05/03/17 |
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The workmen showed up on time and did a thorough maintenance check of our AC systems, changed the filters, checked the compressor operation and washed the units to improve air flow around the condensers. They also spent time removing a blockage in the condensate drainage line. They were very careful to not track dirt and debris inside the house and put every thing back in its place before they left. Since the air handlers are in a space-constricted attic, this was somewhat difficult to do. Ken O. 05/03/17 |
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Chris made an appointment for me on the day I called and Ken O. and an assistant showed up at the promised time . My furnace was not turning on and Ken detected and fixed the problem within a short time. They were courteous and professional. Ken O. 05/03/17 |
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Bill M. was thorough, knowledgeable, and a pleasure to have in our home. I plan on requesting Bill for our fall service. Bill M. 05/02/17 |
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Knowledgeable, on time and friendly service from Ken O, as always. I have never had a difficulty with Ken or Reiner. Ken O. 05/02/17 |
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