Roto-Rooter Plumbing & Drain Services Asheville
44 Buck Shoals Road , Arden, NC 28704
Phone: 828-348-7333
Website: https://www.rotorooter.com/ashevillenc/



Roto-Rooter Plumbing & Drain Services Asheville - Our Reviews

Overall Rating

4047 star rating
(827 Reviews)
ReviewBuzz
1440 star rating (295 Reviews)
Facebook
616 star rating (127 Reviews)
Google
1573 star rating (321 Reviews)
Judy's Book
15 star rating (3 Reviews)
Yellowpages.com
25 star rating (5 Reviews)
Better Business Bureau
318 star rating (64 Reviews)
Happy Call
20 star rating (4 Reviews)
Yelp
40 star rating (8 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Roto-Rooter Plumbing & Drain Services Asheville has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Da’shan was professional, prompt & knew his business. We highly recommend Roto Rutor!
Da'Shan H.
10/30/17
 
I have called Roto-Rooter before and have had good results and services.
Stevenson T.
10/25/17
 
(no comment)
Watkins D.
10/25/17
 
(no comment)
Watkins D.
10/25/17
 
(No Comment)
Watkins D.
10/25/17
 

Arrowood J., Watkins D.
10/25/17
 
James came after hours on Friday. He worked really hard and was so nice. He found the prolem and by then it was dark so he said he would be back next morning at 8:30. He got there right on time and had us water in no time. He also fixed some pipes . I was so amazed at how concerned he was. He told me about what was wrong with our plumbing and what we needed to do to replace them . I will call roto rooter and ask for James when I decide to have my plumbing replaced. I know it needs it . My plumbing is 46 years old. James is a great guy.. I would highly recommend him.
Arrowood J.
10/22/17
 
There was a drainage problem in the basement of our church. I call at 8:35 am and someone arrived around 9:20 am. Daniel was a professional in the process of finding and clearing our problem. I would recommend him to anyone who would have a similar problem. He was very a good at his work and worked in a timely manner to solve our problem. Thank you Daniel!
Watkins D.
10/22/17
 
James A. arrived on time and performed all work in a professional manner. He was courteous and professional. The work was completed to our satisfaction and we would highly recommend James A. and Roto-Rooter to anyone needing plumbing services.
Arrowood J.
10/16/17
 
Da'Shan and Derrick came out when expected, assessed are problem and resolved it quickly. Both were extremely professional and easy to work with. would highly recommend them and use again.
Da'Shan H.
10/14/17
 
Da'Shan did a great job replacing my hot water heater with a new one. He was very professional and took the time to answer questions that I had. He also fixed a dripping shower. I felt the pricing was very reasonable with this company and would definitely use them again in the future.
Da'Shan H.
10/13/17
 
James was wonderful. Very professional and great customer service.
Arrowood J.
10/11/17
 
Friendly Courteous Efficient
Da'Shan H.
10/09/17
 
James and his partner arrived within 30 minutes of my calling; diagnosed the problem and solved it immediately. Very knowledgeable and professional.
Arrowood J.
10/09/17
 
(no comment)
Watkins D.
10/05/17
 
He did a really good job in a timely manner. The only thing was I thought cost of repairs was high.
Watkins D.
10/05/17
 
(no comment)
Da'Shan H.
10/04/17
 
Woke up this morning to a clogged shower drain. Called the R-R dispatcher and within 2 hours James was at my door. In less than an hour, James inspected the problem; explained what had happened and what was needed; and made the repair. Couldn't ask for better service.
Arrowood J.
10/04/17
 
The scene: 1951 Rancher The place: N. Asheville The crime scene description: Ongoing bubbly drain coupled with small overflow in newly painted basement. The hero: Daniel Watkins. We finally, at long last, finished our basement project with the painting of our basement floor. In running the dishwasher (noting the resultant backwash in basement drain manifested itself yet but again) we knew the time had come. Booked online with Roto- Rooter and they were very prompt in response. Daniel Watkins arrived the next morning in the time slot we requested and after a discussion took place regarding our plumbing, the issues we'd been experiencing etc. he promptly began his job. We continued our re-arrange of the basement while Daniel worked. He did not rush through the work, rather proceeded slowly, methodically and with care. For those concerned with old plumbing, (I was and this figured largely in why we hadn't called to address this problem earlier) I would say that this project went very well. There was a small problem with a minor break in our pipe but Daniel knew exactly what to do, fixed it promptly and our drain now functions without the sound effects we'd come to know but not to love and all's well. I had come to associate Roto-Rooter specifically with clean outs and drain issues. Just for the record, this company is also able to handle any plumbing issue in your home. Daniel Watkins, we thank you so very much for your professionalism, kindness, careful attendance to our basement issue and we hope that your anniversary was a perfect occasion. Our newly painted basement thanks you too!
Watkins D.
10/04/17
 
When I call for Daniel W at Roto Rooter, I know the problem will be taken care of honestly and professionally.
Watkins D.
10/03/17
 
James was a great person to deal with. Thank you for being so nice and kind. I also felt like it was a very fair price.
Arrowood J.
10/03/17
 
Called Roto-Rooter with a problem they sent James ** he was very prompt and knew what he was doing. He was very efficient and professional. **completely enjoyable experience.
Arrowood J.
10/02/17
 
Excellent performance - professional, courteous, knew exactly what to do, even allowed me to "help"! I would highly recommend!!
Da'Shan H.
09/30/17
 
James A. was very knowledgeable. He corrected all our problems very professionally.
Arrowood J.
09/29/17
 
James A. was very knowledgeable. He corrected all our problems very professionally.
Arrowood J.
09/29/17
 
Da'Shawn was great. We had a plumbing emergency at 8:00pm, and I know that it's tough for plumbers to have to head back to work in the evening. He showed up when he said he'd be here and quickly got to work. After looking at a leak coming from a previous repair spot in the main water line into the house, he decided to go further than repairing the patch and replaced the whole section of pipe. I'm so thankful that he took the time to fix this the right way so that another 6 few months down the road we aren't dealing with this for the third time!
Da'Shan H.
09/28/17
 
Da'Shawn was great. We had a plumbing emergency at 8:00pm, and I know that it's tough for plumbers to have to head back to work in the evening. He showed up when he said he'd be here, and quickly got to work. After looking at a leak coming from a previous repair spot in the main water line into the house, he decided to go further than repairing the patch and replaced the whole section of pipe. I'm so thankful that he took the time to fix this the right way, so that another 6 few months down the road we aren't dealing with this for the third time!
Da'Shan H.
09/28/17
 
Da'Shawn was great. We had a plumbing emergency at 8:00pm, and I know that it's tough for plumbers to have to head back to work in the evening. He showed up when he said he'd be here, and quickly got to work. After looking at a leak coming from a previous repair spot in the main water line into the house, he decided to go further than repairing the patch and replaced the whole section of pipe. I'm so thankful that he took the time to fix this the right way, so that another 6 few months down the road we aren't dealing with this for the third time!
Da'Shan H.
09/28/17
 
I had to call for emergency service when my water heater began leaking at 7:30 PM. After calling two other plumbers, Roto-Rooter was the only company who were able to send someone right away. De'Shan was polite, knowledgeable and stopped the leak. He returned promptly the next morning to replace my old water heater. I was impressed with his knowledge, skill level and friendliness. I will use this company again.
Da'Shan H.
09/27/17
 

Watkins D.
09/22/17
 
James was fantastic! He was able to clear the clog and gave us great options for moving forward. We really appreciate his expertise and we highly recommend him!
Arrowood J.
09/19/17
 

Stevenson T., Watkins D.
09/15/17
 

Da'Shan H.
09/15/17
 
I had an oder problem coming from the plumbing in my vacation rental. It was Saturday and no local plumbers were available so I called Roto-Rooter. I have never thought much of the company but I needed help right away. The pleasant and efficient woman on the phone said she would have someone to help me in an hour. After exactly 1 hour, a Roto-Rooter truck arrived in my driveway; a friendly man jumped out and introduced himself with a smile as Da'Shan. He went into my home and discovered the problem immediately! Just as he finished, my renters arrived. He gave the children plastic ducks for their baths which they loved and headed off to his next job. He is my plumber from now on ...I give Roto-Rooter and Da'Shan a AAA .
Da'Shan H.
09/11/17
 

Stevenson T.
09/11/17
 
showed up as promised - saw the problem through to completion, fair price -I would recommend you to friends
Stevenson T.
09/09/17
 
James is very friendly and did what I needed done very well. You will now be referred by me to anyone I know who is in need of a plumbing repair.
Arrowood J.
09/09/17
 

Arrowood J.
09/07/17
 
James evaluated and fixed the problem with professionalism in a very timely manner. He was quite courteous as well. I would recommend this company without hesitation.
Arrowood J.
09/06/17
 
Showed early morning on time and fixed problem within the hour. Was courteous, neat, and knew what he was doing. Can't get better than that.
Stevenson T.
09/05/17
 
Excellent service prompt checked everything even helped my husband put back the ladder very clean neat and polite
Stevenson T.
09/05/17
 
James was fantastic- explained everything very clearly and stayed with the problem until he was able to fix it. Very honest and responsive experience. As always, the price of plumbing services seems high, but I felt Roto- rooter was in line with industry standards.
Arrowood J.
09/04/17
 
Great technicians--showed up on time, were courteous and professional and finished the job quickly. Office personnel on the phone also easy to work with!
Arrowood J.
08/31/17
 

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