iComfort Heating & Air Conditioning, Inc - Our Reviews
Overall Rating
(311 Reviews)
(63 Reviews)
(74 Reviews)
(20 Reviews)
(154 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period iComfort Heating & Air Conditioning, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Corey was great. He came within the designated window. He took the time to explain everything he was going to do before he started. Being that my home was built in 1973, there are always added challenges. He figured out everything. He was very professional and personable. I would definitely recommend this company. I Will continue to use them for all my air and heat needs. Corey T. 08/16/18 |
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(no comment) Isai M. 08/15/18 |
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Isaiah and his teammate were very professional and they did a great job. They explained everything about the program and answered the questions I had. I will definitely recommend my family and friends to use them for their AC and heating systems. Luis J. 08/13/18 |
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Went through the LADWP program, and so glad I chose them. I-comfort was helpful, thorough, fair, informative, and knowledgeable. Highly recommend this company. Isai M. 08/12/18 |
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(no comment) Luis J. 08/08/18 |
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(no comment) Isai M., Arlenne A. 08/04/18 |
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I got connected with Icomfort through the LADWP ac optimization program. Isaiah was our technician. He inspected our ac unit, replaced the filter and installed a new nest thermostat. Isaiah was friendly and informative. He took the time to explain all the features of the thermostat and how to use the accompanying app. I would definitely recommend icomfort and Isaiah. Isai M., Arlenne A. 08/03/18 |
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Isai Martinez was amazing, so polite and professional, took his time to explain everything with detail. I will definitely recommend iConfort Heating and Air Conditioning, Inc. Isai M. 08/03/18 |
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Great Rep. Very polite knowledgeable and would recommend to all. Please thank him again. Michael V. Isai M. 08/01/18 |
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The field service tech that was assigned to me was Luis and he was very professional. Provided me some info and gave me a run down of the A/C check up. Thanks again Luis for the great service! Luis J. 07/30/18 |
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Courteous, thorough, informative, efficient, honest.Thanks for your help! Isai M. 07/29/18 |
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Isai Martinez was very professional, thorough and extremely polite. He was able to install our Nest thermostat free of charge(DWP pays for charge) and change our filter. We would definitely use this company again ! Isai M., Arlenne A. 07/28/18 |
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Isaiah came to our house to install the FREE NEST thermostat. He was great! Took care of all my questions and did a thorough job on servicing our HVAC unit. Would definitely use them again. Isai M., Arlenne A. 07/27/18 |
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(no comment) Isai M., Arlenne A. 07/26/18 |
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iComfort and Isaiah were AMAZING. I had been calling several other companies to take advantage of the LADWP A/C Optimization program which gets you a free nest thermostat, filter, and coolant if you need it. Everyone else I called was like "Call me back in a week." or just went to VM and I never got a call back. With iComfort they had a super professional receptionist who found an exact appointment that worked for me (No 6 hour arrival windows here!). Isaiah showed up exactly on time, was extremely polite and professional. Knocked out the install and checkup in less than an hour and now I have an awesome new Nest. Cannot recommend these guys enough, especially if you're considering the LADWP A/C Optimization Program. Thanks again Isaiah! Isai M. 07/24/18 |
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The AC tech (Louis) was on time and explained everything I needed to know about my new thermostat. Luis J. 07/20/18 |
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Isai with iComfort was very friendly & professional. He didn't mind us looking over his shoulder to see him work. He answered a ton of questions. He covered his shoes even though he wasn't asked to. He was very patient about showing us how to use our new thermostat & helped us download the app on our cell phone. Hope that all of the other employees are just like him. Isai M. 07/19/18 |
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All as expected. Very professional Luis J. 07/19/18 |
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Luis was great! I would use again. A++++ service! Luis J. 07/19/18 |
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Luis J. pleasant and positive attitude makes his job seem fun and interesting. I am pleased with the AC Optimization Service performed and user friendly instructions provided for system operation. Thanks Erica, Jorge and Miriam for all efforts taken to schedule service. Luis J. 07/18/18 |
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icomfort is by far the best heating & Air Conditioning Company. Courteous, efficient, meticulous. Isai M. 07/18/18 |
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Great company, amazing technician! Luis J. 07/17/18 |
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Tech was on time and found our problem quickly. Even helped my visually impaired husband with our fisty dogs. Will recommend to friends Luis J. 07/15/18 |
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The tech who came over to my house was great. He explained everything I needed to know and more. My A/C was installed in 1997 and ran good. My fear with getting a free service call to put in free-on, air filter, and a high tech thermostat installed for free was tempting, but not without concern. I didn't know the company and I was worried that something that ran good might all of a sudden need a lot of work when the tech came down from his inspection, you might know I mean. Well he came down, told me other than the one pound of freeon, my unit was in good condition. The work that was done , the thermostat that was installed, and the filters he put in were all explained to me in detail. The gentleman was polite, knowledgeable, and professional. Yes, I will call them again if needed. Isai M. 07/13/18 |
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Isai arrived at our house early in our assigned 2 hour window and was extremely knowledgable about the NEST he installed for us. We had older wiring and he was able to get it all connected for us. We walked through instructions on how to use it with him and Isai was able to answer all of our questions. He was very polite and wore booties in consideration of our carpet. He was kind and went over everything with us and told us to call if there were any issues. So far, no issues! Very pleased, 5 stars, highly recommend! Isai M. 07/12/18 |
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Luis was very detailed in explaining everything he did and what my readings on my air conditioning were. He did a great job. Very friendly. Would recommend if u need air or heating service. Luis J. 07/06/18 |
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Told my neighbors to call and they are happy to, Clean quick a real find Isai M., Arlenne A. 07/05/18 |
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It’s very rare to find a company whose service and staff truly deserve a 5-star rating but iComfort and Luis in particular honesty do. My only complaint is that there weren’t more than 5-stars available! Luis’ professionalism and detailed explanations of the equipment he installed were beyond my expectations. I would not hesitate to use this company again and would request Luis if possible. Luis J. 07/04/18 |
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(no comment) Luis J. 07/03/18 |
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Isai was one of the most amazing, efficient, thoughtful, and professional service man I've had - ever. He did a service call on my A/C and installed the "Nest" thermostat. When he first entered my home he put on his booties to keep my floors clean. He did a great job. He explained how the Nest works and set it up. I'm . not great with tech stuff and he was patient and did a great job. Everything worked really will and he did another great job at my rental across the street. Somehow after he left I must have done something and the Nest was no longer using Wfi and that is one of the benefits of using it! I called him and explained. He later told me he called the Nest 30 after his shift and spoke with them 40 minutes to figure out the problem. I tried re-entering the password and it wouldn't work. I called Isai back the next day and explained and he said no worries. He came out on Sunday on his own time and fixed the Wifi. Isai shows the initiative, efficiency, and consideration that I wouldn't be surprised if one day he has his own successful company. His demeanor was friendly, respectful, and very patient and kind. Thank you, George, for having such an awesome young man working for you! Isai M. 07/01/18 |
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On time, super professional, took extra precautions (like shoe covers in the house) to keep everything clean and protected. They did an A/C inspection and installed Nest thermostats. I couldn't have asked for a better experience. Corey T. 06/28/18 |
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Then technician was thorough, helpful and courteous. I feel great about my new thermostat and the condition of my AC. Thank you. Corey T. 06/28/18 |
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Luis did a great job, he explained everything to our satisfaction. The Nest works very good, and a friend told me of the special. Glad he told us. In and out in one hour. Thanks. Luis J. 06/28/18 |
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Good service man, give him a raise. Luis J. 06/28/18 |
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I used this company for my DWP AC tune-up. My technician was not only time, he was early! He did a great job installing my new Nest thermostat and walked me through it's features. Overall good experience. Hopefully I won't need any repairs soon, but if I do I would call them again. Luis J. 06/09/18 |
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Corey did a thorough and complete job even though it was a DWP package. Ac system runs well. Will call them again. Corey T. 06/09/18 |
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Always know I can count on them to do it right and be courteous as well. Great experiences for over 10 years Arlenne A. 06/08/18 |
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Luis was polite and professional. He was able to answer all my questions and was very helpful. Luis J. 06/08/18 |
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The most professional technicians I have encountered. I would highly recommend them. They wore booties inside my home and explained everything thoroughly. Thank you Isai and Luis! Isai M. 06/01/18 |
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I thought the gentlemen who came to my home were so helpful, patient, and polite. A pleasure having them in my home. Isai M. 05/29/18 |
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iComfort Heating and Air provided quality work. They were very professional, educational on the failure and on the correct measures to repair the failure. Corey the technician was punctual, very friendly, and got the job taken care of in a timely manner. I will definitely be using this company again for any future repairs and I highly recommend them. Corey T. 05/16/18 |
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We’ve been using icomfort for many years now because of their competitive pricing and great customer service. Cory and Jorge are extremely knowledgeable and put a lot of time into making sure everything is functioning adequately. Highly recommend icomfort for your heating and A/C needs. Corey T. 05/01/18 |
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Jorge is very professional, has a lot Knowledge and great customer service. I was so happy with the service that I recommend to my coworker and he already called them and scheduled a maintenance for his AC. Jorge C., Arlenne A. 04/19/18 |
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Corey is a great guy! Very thorough and professional service. Corey T. 04/12/18 |
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Great service. Friendly & professional Jorge C., Arlenne A. 04/12/18 |
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Thank you iComfort for helping us take advantage of the AC Optimization Program by LADWP. Jorge was training some of his team to take care of jobs like this in the future and I couldn't be more pleased about how he was able to manage getting the testing and nest installation done in an efficient manner while making sure his team was prepared for future jobs. Everyone was very friendly and made sure we were knowledgeable about everything they were doing. Jorge even answered our questions about potential upgrades when the time came. Will definitely be using this company again! Jorge C. 04/05/18 |
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Jorge is professional, personable, kept me informed and a kind spirit.
I truly appreciated his time and efforts . Jorge C., Arlenne A. 04/04/18 |
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The technician arrived as scheduled and did a very thorough review of our heating and air conditioning system. He was very polite and professional and left us satisfied that our system was in great shape. Corey T. 04/04/18 |
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Excellent work ethics. Very pleased with service. Jorge went the extra mile. I will recommend them to anyone who needs service Jorge C. 03/28/18 |
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Easy maintenance plan. They are excellent service providers. Know there stuff and I never have major problems. Arlenne A., Corey T. 03/28/18 |
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